Privacy

How Giggly handles your information

Giggly needs certain information to run the marketplace, help buyers and sellers connect, support payments, maintain account security, and respond when problems happen. This page explains that in plain language.

For cookie details, see Cookies. For data-related requests, see GDPR Data Request.

In short

The details below are meant to make the policy easier to understand, not to add unsupported promises.

  • We use account and marketplace information to run Giggly
  • We use certain data to support payments, profiles, communication, and trust features
  • Some information may be shared with service providers that help us operate the platform
  • Users can contact Giggly for privacy-related questions and data requests

What information Giggly may collect

The information Giggly handles depends on how you use the marketplace. These examples are practical, not an exhaustive list.

Account information

This can include your name, email address, login details, profile details, and settings connected to your account.

Marketplace information

This can include tasks, offers, messages, reviews, profile content, and activity tied to using Giggly.

Payment and payout-related information

Accepted offers, payment status, payout setup, and provider-related payment details may be used to support Giggly's payment and payout flow.

Technical and usage information

This can include basic device or browser information, cookie choices, site usage, and similar information needed to keep the platform working and understand how it is used.

Why Giggly uses this information

Giggly uses information for practical marketplace reasons. We keep the wording broad here because exact needs can depend on the task, account, payment state, or support request.

To create and manage accounts

Account details help people sign in, manage profiles, and use Giggly consistently across visits.

To run buyer and seller activity

Task and offer information lets buyers post work and sellers respond to jobs they want.

To support marketplace communication

Messages and task context help both sides keep scope, timing, and expectations clearer.

To support payment and payout flows

Payment-related information helps connect accepted offers, payment status, completion, and seller payout setup.

To improve safety and reliability

Some data helps support trust features, reduce abuse, troubleshoot problems, and keep the platform reliable.

To respond when help is needed

Support and data-request details help Giggly understand questions, account issues, privacy requests, or other platform problems.

How data is used in the product

Privacy is not separate from the marketplace experience. The information users add to Giggly helps other users understand the work, decide who to trust, and keep the task record clearer.

  • Task details help buyers and sellers understand the work before an offer is accepted
  • Profile information helps users evaluate who they are dealing with
  • Reviews and marketplace history help build trust signals over time
  • Payment-related information supports in-platform payment and payout flows
  • Contact and account information supports login, communication, and support

When information may be shared

Giggly may rely on third-party service providers to operate important parts of the platform, such as hosting, account access, analytics where accepted, or payment-related functionality.

When that happens, information may be shared to the extent reasonably needed for those services to work. This page does not try to list every provider or describe every technical processing detail.

No private shortcut

Avoid sharing unnecessary personal or payment information with other users outside the platform flow.

User choices and data requests

You have practical ways to manage some information directly, and you can use the relevant support pages for privacy or data-related requests.

  • Access or update account and profile information where the product allows it
  • Use account settings or profile pages for editable details
  • Visit GDPR Data Request for formal data-related requests
  • Review Cookies for cookie-related information and preferences
  • Contact Giggly through the most relevant support path if something is unclear

Security matters, but no system is perfect

Giggly aims to use reasonable measures to protect user information, but no online service can promise complete security.

Users should also help protect their account by using strong login credentials, being careful with suspicious activity, and keeping unnecessary sensitive information out of public task descriptions.

Retention, in plain language

Information is retained as needed for the service, legal obligations, data requests, and platform safety needs. This page does not promise specific dates or periods.

Privacy tips for using Giggly

These habits help keep marketplace information useful without sharing more than needed.

  • Share only the details needed to complete the task
  • Keep important communication on the platform where possible
  • Avoid sharing unnecessary sensitive information in public task descriptions
  • Be careful with off-platform requests for personal or payment information
  • Use official support pages if something feels wrong

Questions about your data?

If you have questions about privacy, cookies, or data-related requests, use the most relevant support page so your request reaches the right place.